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By Kevin Falcone (jibsheet) from Philadelphia.pm, bicycle.pm Date: Wednesday, 23 June 2010 15:00 Duration: 40 minutes Target audience: Intermediate Language: English Tags: requesttracker rt ticketing |
Making Request Tracker Do What You Mean
You can find more information on the speaker's site:
If you already have an install of RT, you may want to change something about it. If you've never used RT, come find out if it will meet your needs. If you want to contribute to rt.cpan.org, learn how the extension system works so you can make life easy for the admins.
We'll walk through what you can change from the RT web interface and what you'll need or want to do by writing custom perl extensions that can do the following:
Packaging extensions as perl modules
Creating database objects that your extension relies on
Writing tests
Using custom configuration variables
