How to Make Your Users Not Want to Murder You, or Software Engineering for the Lazy
By Joe McMahon (pemungkah) from SV.pm
Date: Monday, 3 June 2013 10:45
Duration: 45 minutes
Target audience: Any
Language: English
Tags: best case engineering practices software study
You can find more information on the speaker's site:
In this talk, we do a case study of a well-intentioned decision that led to long-standing repercussions. We'll analyze why a well-implemented good idea still led to major pain for some users, and look at ways to implement change in ways that avoid frustrating and alienating users, and which both build trust and ensure safety and recoverability.
Attended by:- jl
- Katherine Kirby (Kate)
- Michael Cox
- Kelley Huston (kalinda)
- Mark Allen (mallen)
- Joe McMahon (pemungkah)
- Adam Dutko (StylusEater)
- Denise Paolucci (rahaeli)
- Jameson Allen
- Arthur Schmidt (fREW)
- Karl Arp
- Charles Phillips
- James E Keenan (kid51)
- Brian Gottreu
- Athena Yao
- Stephen Wilcoxon (wilcoxon)
- Chanda Unmack (teleute)
- Louise Dennis
- Deb Nicholson
- ribasushi +1
- Scott Duff (perlpilot)
- Breno Oliveira (garu)
- Wes Malone (wesm)
- Matt Nash (mnb)
- bill pemberton (akadl)
- Matt Monsen
- vroom
- Mike Salter
- Daniel Mallinger
- Krishna Sethuraman (shamu)
- Jay Allen (jayallen)
- Craig Treptow (ctreptow)
- James Lenz (Jim)
- Tim Heaney (oylenshpeegul)
- Ted Lanman
- Nicholas Jackson
- renato cron
- Daniel Sterling (HighBit)
- Stefan O'Rear (sorear)
- Brad Oaks (bradoaks)
- Paul Mantz
- Nick Melnick (oZ)
- Christopher Eades (Chro)
- Lauren McLean
- Greg Estep
- Bryan Rivera
- Angela Johnson
- George Hamilton (geohams)
- Mark Jubenville (ioncache)