Keynote: Do You Believe in the Users?

By Brian Fitzpatrick
Date: Wednesday, June 18, 2008 03:30 PM
Duration: 75 minutes
Target audience: All

This keynote will be co-presented by Ben Collins-Sussman.

Too many programmers have forgotten about the lost art of customer service. All software has users, though most developers have forgotten how to respect them, trust them, or "sell" their software to them in an exciting (but honest!) manner. This talk will focus on anecdotes and strategies for keeping software design uncomplicated, making software fast, and putting usability above programming convenience. We'll also focus on the importance of keeping a healthy illusion of simplicity, while allowing abstractions to deliberately leak for power-users.

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