How to Make Your Users Not Want to Murder You, or Software Engineering for the Lazy

By Joe McMahon (‎pemungkah‎) from
Date: Monday, 3 June 2013 10:45
Duration: 45 minutes
Target audience: Any
Language: English
Tags: best case engineering practices software study

You can find more information on the speaker's site:

In this talk, we do a case study of a well-intentioned decision that led to long-standing repercussions. We'll analyze why a well-implemented good idea still led to major pain for some users, and look at ways to implement change in ways that avoid frustrating and alienating users, and which both build trust and ensure safety and recoverability.

Attended by: